Question 1

How can I protect my children online?

Accepted Answer

Use parental controls like Google Family Link or Meta Family Center, have open conversations about online safety, monitor their social media activity, and teach them never to share personal information with strangers. Visit our Youth Safety page for detailed guidance.

Question 2

How do I protect seniors from online scams?

Accepted Answer

Teach them to never share PINs or passwords, verify caller identity before sending money, be suspicious of urgent requests, and create a family code word for verification. Our Senior Safety page has comprehensive tips for protecting elderly family members.

Question 3

How can I check if a message or link is a scam?

Accepted Answer

Use our free Scam Checker tool to analyze suspicious links, phone numbers, and messages. It reveals shortened URLs true destinations, identifies suspicious patterns, and helps you make informed decisions before clicking or responding.

Question 4

What is mobile money fraud?

Accepted Answer

Mobile money fraud includes scams targeting services like M-Pesa, MTN Mobile Money, and Airtel Money. Common tactics include fake wrong number transfers, SIM swap attacks, and impersonation of mobile money agents. Never share your PIN and always verify transactions directly with your provider.

Helping Families Stay Safe Online