Question 1

What is GetCyberRight?

Accepted Answer

GetCyberRight is a mission-driven platform dedicated to family cyber safety. We provide educational resources, tools, and guidance to help families navigate the online world safely. Our content is designed for everyone, from children learning about social media to seniors protecting themselves from scams.

Question 2

Is GetCyberRight free?

Accepted Answer

Everything on GetCyberRight is completely free! All tools, features, and educational resources are available at no cost. Just create a free account to get full access to our scam checking tools, data removal, training courses, and more. We believe cybersecurity education and protection should be accessible to everyone.

Question 3

Who creates the content on GetCyberRight?

Accepted Answer

Our content is created by online safety professionals and educators who specialize in making complex topics accessible to everyday families. We reference authoritative sources from law enforcement and security agencies worldwide to ensure accuracy.

Question 4

How is GetCyberRight different from other cybersecurity sites?

Accepted Answer

We focus specifically on families and use plain language instead of technical jargon. Our content is tailored for different audiences including youth, seniors, parents, and travelers. We also provide region-specific guidance for users around the world.

Question 5

What newsletters do you offer?

Accepted Answer

We offer two email newsletters. Weekly Fraud Alerts provide curated cybersecurity news and scam warnings every week. Digital Safety Tips deliver practical, actionable security advice tailored to your selected audience and region.

Question 6

How often will I receive emails?

Accepted Answer

Weekly Fraud Alerts are sent once per week. Digital Safety Tips frequency depends on your preference, which you can set to daily, weekly, or monthly when subscribing.

Question 7

How do I unsubscribe from emails?

Accepted Answer

Every email includes an unsubscribe link at the bottom. Click it to immediately remove yourself from our mailing list. You can also visit the Preferences page to manage your subscriptions.

Question 8

Can I customize what content I receive?

Accepted Answer

Yes. When subscribing to Digital Safety Tips, you can select your audience type (youth, seniors, parents, or travelers) and your geographic region. This ensures you receive content most relevant to your situation.

Question 9

What is GCR Scam Guard?

Accepted Answer

GCR Scam Guard is our Chrome browser extension that protects you from scams in real time as you browse. It can automatically scan pages for threats, detect fake websites, and warn you before you interact with suspicious content.

Question 10

How do I install and set up GCR Scam Guard?

Accepted Answer

Install GCR Scam Guard from the Chrome Web Store. Then visit getcyberright.com, log into your account, go to the Extension Auth page to generate a connection token, and paste it into the extension's Settings. This links the extension to your account.

Question 11

What features are available?

Accepted Answer

All features are free! You can manually scan any page by right-clicking and selecting 'Scan with GCR Scam Guard' or clicking the extension icon. Auto-Protect, notification blocking, search safety badges, and all other features are included at no cost.

Question 12

What does Auto-Protect do?

Accepted Answer

Auto-Protect automatically scans every page you visit in the background without you having to click anything. If a threat is detected, you get an instant notification. Auto-Protect is available for free with your account.

Question 13

What data does the extension collect?

Accepted Answer

The extension sends page URLs and a summary of page content to our servers for threat analysis. It does not collect your browsing history, passwords, or form data. Your settings are stored locally in your browser. See our Privacy Policy for full details.

Question 14

How do I disconnect the extension from my account?

Accepted Answer

You can revoke your extension token at any time from your account settings on getcyberright.com. You can also uninstall the extension from Chrome at any time.

Question 15

What features are included?

Accepted Answer

Every feature on GetCyberRight is free with a registered account. That includes manual and automatic scans, browser extension protection, scan history, safety scores, family profiles, data removal tools, training courses, and more.

Question 16

How do I access all features?

Accepted Answer

Simply create a free account to unlock full access to every tool and feature on GetCyberRight. There are no paid tiers. Everything is free.

Question 17

Will GetCyberRight always be free?

Accepted Answer

Yes, we are committed to making cybersecurity education and tools accessible to everyone. All features are completely free with a registered account.

Question 18

Is there family support?

Accepted Answer

Yes! Family profile support is included for free, allowing you to manage protection for multiple family members under one account.

Question 19

What is the GCR Scam Guard?

Accepted Answer

The GCR Scam Guard is a tool that helps you analyze suspicious URLs, phone numbers, emails, and situations. It uses both pattern-matching analysis and AI to identify potential scams and provide clear safety recommendations in plain language.

Question 20

What do the scan results mean?

Accepted Answer

Scan results use clear labels: 'Verified Safe' means no threats were found, 'Low Risk' means minor concerns, 'Caution Advised' means notable warning signs, 'High Risk Detected' means strong indicators of a scam, and 'Confirmed Threat' means the content matches known scam patterns.

Question 21

What is the Safety Score quiz?

Accepted Answer

The Safety Score quiz is an interactive assessment that evaluates your current cybersecurity habits. After completing it, you receive a personalized score and specific recommendations for improving your online safety.

Question 22

Are your tools accurate?

Accepted Answer

Our tools provide helpful guidance based on known scam patterns and AI analysis. They should be used as one factor in your decision-making, not as the sole authority. When in doubt, consult official sources or report suspicious activity to authorities.

Question 23

Do you store the information I submit to your tools?

Accepted Answer

On our servers, scan content is analyzed in real time and not permanently stored. Registered users may have server-side scan history retained for up to 90 days. The browser extension also keeps a local history of your recent scans on your device (stored in your browser, never sent to our servers). See our Privacy Policy for complete details.

Question 24

How can I protect my children online?

Accepted Answer

Start with open conversations about online safety. Use our Youth Safety Hub for age-appropriate resources, set up parental controls on devices, monitor online activity appropriately for their age, and teach them to recognize suspicious messages and requests.

Question 25

How can I help my elderly parents stay safe online?

Accepted Answer

Our Senior Safety Center provides resources specifically designed for older adults. Focus on teaching them to recognize common scams, never share personal information with strangers, verify requests through official channels, and ask for help when something seems suspicious.

Question 26

What should I do if a family member falls for a scam?

Accepted Answer

Act quickly. Contact your bank if financial information was shared. Change passwords for any compromised accounts. Report the scam to local authorities and relevant agencies like the FTC or Action Fraud. Visit our Emergency Help page for step-by-step guidance.

Question 27

Where can I report a scam?

Accepted Answer

In the US, report to the FTC at reportfraud.ftc.gov or the FBI at ic3.gov. In the UK, use Action Fraud. Other countries have their own reporting agencies. Our Emergency Help page provides region-specific reporting information.

Question 28

I think I've been hacked. What should I do?

Accepted Answer

Immediately change passwords on all important accounts, starting with email and banking. Enable two-factor authentication where available. Check for unauthorized transactions. Contact your bank if financial accounts may be compromised. Visit our Emergency Help page for detailed steps.

Question 29

Can GetCyberRight help me recover from identity theft?

Accepted Answer

While we provide educational resources and guidance, we are not a recovery service. For identity theft, contact the authorities, your financial institutions, and consider services like IdentityTheft.gov in the US. Our resources can help you understand the steps to take.

Question 30

How do you protect my data?

Accepted Answer

We use industry-standard security measures including HTTPS encryption, secure authentication, and minimal data collection. We use analytics to improve your experience, but we never sell your data or share it with advertisers. See our Privacy Policy for complete details.

Question 31

Do you use cookies?

Accepted Answer

We use essential cookies for site functionality and analytics cookies to understand how visitors use the site so we can improve it. We never share your data with advertisers. You can manage cookie preferences in your browser settings.

Question 32

How can I contact you about privacy concerns?

Accepted Answer

You can reach us through our Contact page. We take privacy concerns seriously and will respond to inquiries as quickly as possible.

Frequently Asked Questions

About GetCyberRight

Newsletter and Email Subscriptions

GCR Scam Guard Browser Extension

Access and Features

Safety Tools

For Families

Reporting and Getting Help

Privacy and Security

Still Have Questions?