Healthcare AI Company Exposed Records of 1.4 Million Patients

Xsolis, Inc., a company that provides healthcare management services using artificial intelligence, experienced a data breach. The company works behind the scenes with hospitals and insurance companies to coordinate patient care. On June 19, California's Attorney General posted a notice about the breach. The incident affected 1,396,519 patients whose information was in Xsolis systems. You are affected if you received medical care at a hospital or healthcare facility that uses Xsolis services.

Even if you have never heard of Xsolis, your medical records may have been exposed because they work as a third party vendor for many healthcare providers. The notification does not specify exactly what patient information was compromised, but healthcare breaches typically involve names, addresses, dates of birth, medical record numbers, and treatment information.

Here is what you should do right now. First, watch your mail for an official notification letter from Xsolis or your healthcare provider. These letters usually arrive within weeks of the public announcement and will tell you exactly what information was exposed. Second, monitor your medical records and insurance statements for any services you did not receive. Third, consider placing a fraud alert on your credit reports if the breach included Social Security numbers (wait for the official letter to confirm). Fourth, be extremely cautious of any phone calls or emails claiming to be from your doctor's office or insurance company, as scammers often use stolen healthcare data for phishing attacks.

To protect yourself long term, check your medical records at least once per year. You can request a free copy from your healthcare provider. Review all insurance explanation of benefits statements when they arrive. If you see unfamiliar charges or treatments, contact your insurance company immediately. Medical identity theft can go undetected for years and cause serious problems when you need genuine care.