New Rules Will Better Protect Emergency 911 Systems From Hackers

The Federal Communications Commission (FCC) has passed new cybersecurity rules designed to protect the nation's emergency communication systems from being hijacked by hackers. The rules also update security requirements for companies that operate undersea cables, which carry much of the world's internet traffic.

These changes aim to ensure that critical communication infrastructure remains secure and functional during emergencies. This affects every family in America, even though you don't need to do anything directly. When you dial 911, you expect emergency services to respond.

These new rules help ensure that hackers cannot interfere with those emergency systems. The undersea cable protections matter because these cables carry internet and phone data between continents. Better security for this infrastructure means more reliable internet and phone service for everyone.

You do not need to take any immediate action based on these new rules. The FCC regulations apply to the companies and organizations that run emergency systems and internet infrastructure, not to individual users. However, you can make sure your family is prepared to communicate during emergencies.

Teach children your home address and how to call 911 properly. Keep a list of emergency contacts in a place everyone can find, not just stored in phones that might lose power. For ongoing safety, ensure your mobile phone service and home address information are current. When you move or change phone numbers, update your information with your service provider.

911. Consider keeping a backup way to communicate, such as a charged backup battery for your phone, in case of power outages. While the government works to secure the infrastructure, your family's emergency preparedness remains your responsibility.