Progress ShareFile Users: Company Orders Urgent Server Shutdown Over Security Threat

Progress Software has issued an urgent warning to customers who use their ShareFile service. The company is responding to what it calls a credible external security threat. Progress has told customers to shut down the Windows servers that run their Storage Zone Controllers. The company has also temporarily disabled access to affected accounts while it investigates the threat. This affects businesses and organizations that use ShareFile's self-hosted storage option called Storage Zone Controllers. If your workplace or organization uses ShareFile for file sharing and storage, and you manage your own servers with Storage Zone Controllers, you are directly affected. Progress took this step out of caution while working with security teams to understand and address the threat.

If you use ShareFile at work, here is what you should do right now.

1. Contact your IT department or the person who manages file sharing at your organization to confirm whether you use Storage Zone Controllers.
2. If you do use this service, follow any instructions from your IT team about shutting down servers or changing how you access files.
3. Do not attempt to access ShareFile if your organization has told you the service is temporarily unavailable.
4. Watch for official communications from your workplace about when the service will be restored safely. For long-term protection, always follow your workplace's security policies about file sharing and data storage. When using any cloud storage or file sharing service, make sure you have strong, unique passwords and enable two-factor authentication if available. Keep work files separate from personal files, and never share login credentials with others. If you receive any unusual emails asking you to click links related to ShareFile or other work services, verify with your IT department before clicking.