How This Scam Works
1
Hacker collects your personal info from data breaches, social media, or social engineering.
2
They call your phone carrier pretending to be you, using your personal details to pass security questions.
3
The carrier transfers your phone number to a SIM card the hacker controls. Your phone loses service.
4
With your phone number, the hacker receives all your 2FA codes and resets passwords on your bank, email, and crypto accounts.
Warning Signs
Your phone suddenly loses service (shows 'No Service' or 'SOS only')
You stop receiving text messages and calls
You receive notifications about account changes you did not make
Your bank or email sends 2FA codes you did not request
You cannot log into accounts that use SMS verification
Real Examples
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How to Protect Yourself
Set a PIN or passphrase with your phone carrier (AT&T, Verizon, T-Mobile all offer this)
Switch from SMS-based 2FA to authenticator apps (Google Authenticator, Authy)
Use a hardware security key (YubiKey) for your most important accounts
Limit the personal information you share publicly online
Enable SIM lock or number transfer lock with your carrier
Monitor your phone for unexpected service interruptions
Frequently Asked Questions
Help Protect Others
Share this scam report to warn friends and family.