How This Scam Works
1
A pop-up freezes your browser with a fake virus warning and urgent phone number, or you receive an unsolicited call.
2
The scammer convinces you to install remote desktop software, giving them full control of your computer.
3
They show you normal system files and claim they are viruses, or run fake scans showing fabricated threats.
4
They charge $200-$1,000 for fake repairs, or ask you to log into banking while they secretly transfer funds.
Warning Signs
Unsolicited call claiming to be from Microsoft, Apple, or your ISP
Pop-up that freezes your browser with a fake warning and phone number
Caller asks you to install remote access software (AnyDesk, TeamViewer, UltraViewer)
They ask you to log into your bank account while they have remote access
Payment requested via gift cards, wire transfer, or cryptocurrency
Real Examples
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How to Protect Yourself
Microsoft, Apple, and Google will never call you about computer problems
If you see a scary pop-up, close your browser (Ctrl+W or force quit)
Never give remote access to someone who contacts you first
Never call a phone number from a pop-up warning
Keep your operating system and antivirus software updated
If unsure, bring your computer to a local trusted repair shop
Frequently Asked Questions
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Help Protect Others
Share this scam report to warn friends and family.