Overview
Smishing (SMS phishing) uses text messages to trick recipients into clicking malicious links, sharing personal information, or downloading malware. Smishing attacks have surged as people increasingly trust text messages over email. Scammers impersonate banks, delivery services, government agencies, and tech companies, exploiting the urgency and brevity of text communication to catch victims off guard.
How This Scam Works
Scammers send mass text messages impersonating trusted organizations with urgent calls to action.
Messages contain shortened URLs that redirect to phishing websites designed to steal login credentials, personal data, or financial information.
Some smishing texts deliver malware that gives attackers access to the victim's phone, contacts, and banking apps.
Two-step smishing involves a text followed by a phone call from someone claiming to be from the organization, using information from the text interaction to seem legitimate.
Warning Signs
Real Scam Examples
These are examples of messages used in this type of scam.
ALERT: Unusual activity detected on your Chase account. Your account has been temporarily locked. Verify your identity now: https://bit.ly/ch4se-verify
USPS: Your package cannot be delivered due to incomplete address. Update your delivery info here: https://usps-redeliver.info/track/8847362
How to Protect Yourself
1Do not click links in unexpected texts
If you receive a text claiming to be from your bank or a delivery service, open the official app or website directly instead of clicking the link in the message.
2Verify through official channels
Contact the organization directly using a phone number from their official website, not from the text message.
3Enable spam filtering on your phone
Both iPhone and Android have built-in spam text filtering. Enable these features and report spam messages when you receive them.
4Never share verification codes
Legitimate companies will never text you asking for verification codes or passwords. These codes are for your use only.
Frequently Asked Questions
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