911 Employee Charged With Accessing Private Information Without Permission

Calgary police charged a City of Calgary 911 employee with breach of trust after an investigation that began in January. Police say the employee used her position to access sensitive information and share it outside authorized channels. The investigation started after allegations that confidential information was being improperly accessed. This incident affects anyone whose information might have been accessed through 911 systems in Calgary. If you or a family member called 911 in the Calgary area, your call details and personal information could have been viewed or shared without authorization. The investigation is ongoing, so the full scope of who was affected is not yet clear. If you live in Calgary and have called 911, watch for any unusual activity.

Here is what you should do:

1. Monitor your accounts and credit for any suspicious activity.
2. Be alert for unexpected phone calls or messages that reference personal details only emergency services would know.
3. Report anything suspicious to Calgary police immediately.
4. If you receive a notification from Calgary police or the city about this case, follow their instructions carefully. This case shows why insider threats matter just as much as external hackers. People who work with sensitive information sometimes misuse their access. You cannot prevent this directly, but you can stay vigilant. Always question unexpected contact that references your personal details. Never share additional information with someone who calls you claiming to have your records. When in doubt, hang up and call the organization directly using a number you look up yourself.