New Bank Card Collection Scam: How to Protect Yourself from Doorstep Fraudsters

A dangerous scam has been running where criminals call people claiming to be from their bank. The scammer says there is a problem with your account and offers to help. Then they send someone to your home to collect your bank cards, supposedly to keep them safe.

This is completely fake. Your real bank will never send someone to your house to collect your cards. This scam can affect anyone with a bank account. The criminals are convincing because they sound professional and create a sense of urgency. They may know some of your personal details, which makes them seem legitimate.

Dutch police have taken an unusual step to fight this, posting blurred photos of 100 suspects in public places and on social media, giving them two weeks to turn themselves in.

1. Hang up immediately. Do not engage with the caller or provide any information.
2. Call your bank directly using the phone number on the back of your card or on their official website. Never use a number the caller gives you.
3. Do not give your PIN, passwords, or full card details to anyone over the phone. Banks never ask for this information.
4. If someone comes to your door claiming to be from your bank, do not let them in and do not give them anything. Call the police.
5. Warn elderly family members and friends about this scam, as they are often targeted. Remember this simple rule: legitimate banks will never send someone to your home to collect your cards. They will never ask for your PIN. They will never pressure you to act immediately. If you feel pressured or confused during any call about your finances, hang up and call the official number yourself. Teach your family members, especially older relatives, to do the same.