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    Protecting Seniors from Online Scams: A Family Guide

    GetCyberRight TeamMarch 22, 20263 min read
    seniors
    elder fraud
    family safety

    Why Scammers Target Seniors

    Older adults are more frequently targeted by scammers because they tend to be more trusting, may be less familiar with digital technology, and often have accumulated savings. According to the FBI, seniors lost over $3.4 billion to fraud in 2023 alone.

    Common Scams Targeting Seniors

    Tech Support Scams

    Scammers call or display pop-up warnings claiming your computer is infected. They ask for remote access or payment to "fix" a problem that does not exist.

    Grandparent Scams

    A caller pretends to be a grandchild in trouble, asking for money to be wired immediately. They may say "Don't tell Mom and Dad."

    Medicare and Health Insurance Scams

    Scammers pose as Medicare representatives to steal personal information or charge for fake services.

    Romance Scams

    Scammers build emotional relationships online, then ask for money. These can go on for months before the request for money comes.

    Government Impersonation Scams

    Callers claim to be from the IRS, Social Security Administration, or other agencies, threatening arrest or benefit suspension unless payment is made immediately.

    Protection Strategies for Families

    • Have regular conversations about common scams without being condescending
    • Help set up call blocking and spam filters on phones
    • Establish a family code word for verifying emergency requests
    • Review bank statements together regularly
    • Set up account alerts for large transactions
    • Put phone numbers of banks and agencies in their contacts so they can verify calls directly
    • Remind them that no legitimate organization asks for payment in gift cards or cryptocurrency

    What to Do If a Senior Has Been Scammed

    1. Stay calm and supportive. Shame only prevents reporting
    2. Contact the bank immediately to stop transactions
    3. Report to local law enforcement
    4. File a complaint with the FTC at reportfraud.ftc.gov
    5. Contact the Elder Fraud Hotline: 1-833-FRAUD-11

    Frequently Asked Questions

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